01 March 2023

Implementation of Paper Statement Fee for Hardcopy Credit Card Statement


1 March 2023

With effect from 1 May 2023, a Paper Statement Fee will be charged to Alliance Bank Credit Card customers who receive hardcopy credit card statements. The Paper Statement Fee of RM2.00 (subject to applicable tax, if any) per hardcopy statement per month will be debited from the customer's Alliance Bank Credit Card account.

By electing to receive e-Statements via allianceonline or email, you will be able to view, download and print your previous months' statements (up to 12 months) at any time at your convenience, at no cost.

We encourage customers to subscribe to receive e-Statements via allianceonline or email to avoid being charged the Paper Statement Fee.

Please refer to the FAQ for more details.

Thank you.