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BOB - BizSmart
®
User Guides
BOB - BizSmart
®
User Guides
24/7 Assistance for Businesses
No more call waiting and branch visit. Get instant support and assistance anytime, anywhere.
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BizSmart
®
User Guides
Click to download one of our user guides below:
User Profile and Workflow Maintenance for System Administrator and System Authoriser
First Time Login for System Administrator
First Time Login for System Authoriser
How to add User(s)?
How to delete User(s)?
How to reactive a user with status of Dormant, Expired and Blocked?
How to update user details, e.g. mobile number or email address?
How to setup/update the approval matrix and transaction limit?
How to add new account(s) into all or a specific User Group?
How to add new function(s) to all or a specific User Group?
How to pre-register an account as Favourite?
How to register your DuitNow ID?
Account Inquiry – Online Statement, Transaction History and
Summary of Account
How to view/download your online statement, transaction reports and transaction history
Perform e-Payment as a Payment Maker
Fund Transfer – DuitNow Transfer, Interbank GIRO (IBG) and pay to an Alliance Bank account
Remittance – Rentas and Foreign Telegraphic Transfer (FTT)
JomPAY – Single Payment, Bulk Payment and Direct Bill Payment
Company Payroll and Bulk Payment
Statutory Contribution – Employee Provident Fund (EPF)/KWSP
Statutory Contribution – Inland Revenue Board (IRB)/LHDN
Statutory Contribution – Social Security Organisation (SOCSO)/PERKESO
Statutory Contribution – Employment Insurance System (SOCSO EIS)/PERKESO
e-Fixed Deposit (eFD)/e-Alliance Time Deposit-i (eATD-i)
BizSmart
®
eTrade – e-BA, e-TR, e-PN, e-LC & e-BG
Exclusive Features on BizSmart
®
Mobile
For All Users (System Admin, System Authoriser, Payment Maker & Payment Authoriser)
How to self-reset password?
How to self-terminate/unbind your mobile device from the BizSmart
®
Mobile access?
For Payment Maker & Payment Authoriser
How to setup, remove Account Balance Notification, and view unread notifications?
How to enable Biometric Authentication for login and transaction authorisation?
How to setup Smart Reminder (payment or approval) for a transaction on a fixed date or specific duration?
How to use Quick Payment to make your recurring payment faster and easier?
Others
Approve a transaction using different approval methods available on BizSmart
®
Mobile App and the web
Lock your business credit or debit card using BizSmart
®
Mobile App and on the web
Submit and approve a transaction on BizSmart
®
Mobile and on web with Single ID exclusively for sole-proprietor
Branch Locator
Enquiry/Feedback