Fees & Charge | Alliance Bank Malaysia

Credit Card Service Tax Effective 1 September 2018: Frequently Asked Questions

What is the Sales & Service Tax (“SST”) on credit cards?

In line with the Guidelines on the Imposition of Service Tax on credit cards under SST 2.0 by the Ministry of Finance where, the SST will be charged on primary and supplementary credit cardholders which are administered by the Royal Malaysian Customs Department.
When will the SST on credit cards be implemented?

This will be implemented on 1 September 2018.
How much is the SST on credit cards?

Principal Credit Card: RM25 per card per year
Supplementary Credit Card: RM25 per card per year
When will the SST be charged into my account?

The SST becomes chargeable at the date the credit card is issued and subsequently on the anniversary date.

Example 1: A new credit card issued by the Bank on 30 September 2018

A service tax of RM25 would be chargeable on 30 September 2018, which is the date the credit card is issued and on every subsequent anniversary date, i.e. 30 September 2019, 30 September 2020, 30 September 2021, and 30 September 2022

Example 2: An existing credit card that was issued on 20 June 2017

No service tax would be chargeable on its anniversary date i.e. 20 June 2018 in view that imposition of service tax will only be effective on 1 September 2018.

The SST of RM25 will however be charged respectively on 20 June 2019, 20 June 2020, and 20 June 2021.
Will I be charged the SST for my replacement of a lost card?

The SST will not be charged for replacement cards due to lost, stolen, damaged cards or fraud.
Will I be charged if I cancel my card before the anniversary date?

The SST will not be charged if the card is cancelled before the anniversary date. However, it is advisable that you cancel the credit card one (1) week before your card anniversary date to avoid the SST being billed to your account.
Will I still be charged the SST if my Credit Card’s Annual Fee is waived or is it free-for-life?

Yes, the service tax is still chargeable even if you have been granted a waiver on the Annual Fee.
Can the Service Tax be waived?

Just like any tax, this is imposed and is payable to the Royal Malaysian Customs Department. Therefore, we are unable to waive this amount.

Debit Card

Contents

Bank charges

1.

Alliance My eSaving Debit Card

(i)

Debit Card Issuance/Annual Fee
(Waived for Basic Savings Account & Basic Current Account)

RM8.00

(ii)

Debit Card Replacement Fee
(Waived for Basic Savings Account & Basic Current Account)

RM8.00

2.

Alliance Hybrid Standard, AP Platinum & PB Platinum Debit Card

(i)

Debit Card Issuance/Annual Fee
(Waived for Alliance Privilege customer with PB Platinum Debit Card)

RM12.00

(ii)

Debit Card Replacement Fee

RM12.00

3.

Biz-Xpress Card

(i)

BXC Card Issuance/Annual Fee

RM8.00

(ii)

BXC Card Replacement Fee

RM8.00

4.

Others Charges

(i)

MEPS Cash Withdrawal at:
- Other local banks
- Locally incorporated foreign banks
MEPS fee waiver for Alliance Privilege and Alliance Personal customer. The fee charged per transaction will be credited into the withdrawal account by the next working day of the transaction date. Click here for Alliance Privilege Banking Membership T&C and here for Alliance Personal T&C.

RM1.00 per transaction
RM1.00 per transaction

* Effective 9 March 2020

(ii)

MEPS InterBank Funds Transfer (IBFT/ DuitNow Transfer) / Credit Card & Loan Repayment (IBFT/CCL) to:
- Other local banks
- Locally incorporated foreign banks

For transaction amount less than or equal to RM5,000 - Free of Charge
For transaction amount more than RM5,000 – RM0.50 per transaction

*Effective 1 July 2018

(iii)

Interbank Funds Transfer via IBG GIRO

RM0.10 per transaction

(iv)

Intrabank Funds Transfer

No charge

(v)

CIRRUS Cash Withdrawal

RM8.00 per transaction

(vi)

Overseas Transactions Conversion Fee

Transactions made in foreign currency shall be converted to Ringgit Malaysia at the conversion rate and charges as determined by MasterCard or Visa and shall be inclusive of 1% foreign exchange conversion spread by Alliance Bank.

5.

Interchange Ceiling Fee

For MasterCard, click here.
For Visa, click here.

Business Banking

Contents

Bank charges

1.

Processing Fee for Loan Applications

(i)

Processing fee on new application of credit

2.

Commitment fees on Loan Applications

(i)

Term Loans (excluding Syndicated Loans)

-	Where there is a predetermined schedule of drawdown fixed in terms of time rather than in terms of events
-	Where there is no predetermined schedule of drawdown or where the predetermined schedule of drawdown is not adhered to, with exception allowed by BNM Scheme

Exempted

1.0% p.a.

(ii)

Unutilised Overdraft Facilities (including revolving facilities)

-	A commitment fee of 1.0% p.a. shall be levied on the unutilised portion of overdraft facilities, with exceptions allowed by BNM Scheme

1.0% p.a.

Consumer Banking

Mortgage

Contents

Bank charges

1.

Set up Fee for Loan Applications

(i)

SaveLink/FlexLink (Housing loan with deposit link feature)

Set up fee: RM200.00 (one time cost only)

Monthly maintenance fee: RM10.00

(ii)

Conventional Home Loan (HL4)

Set up fee: RM200.00 (one time cost only)

2.

Redemption Statements

(i)

Redemption Statements

RM50.00 to be collected from the customer for the issuing of first redemption statement. Thereafter, a charge of RM50.00 is to be levied for each subsequent redemption statement

(ii)

Confirmation letter to EPF/E-pengeluaran

RM50.00 to be collected from the customer for the issuing of first redemption statement/confirmation for E-pengeluaran. Thereafter, a charge of RM50.00 is to be levied for each subsequent confirmation letter/request

3.

Commitment Fees on Loans

(i)

ABM Rule - Section (B) 5(ii)

Unutilised Overdraft Facilities (including revolving facilities)

A commitment fees of 1.0% p.a. shall be levied on the unutilised portion of overdraft facilities, with the following exceptions:

overdraft facilities with rates of interest prescribed by Bank Negara Malaysia, such as those granted under the Credit Guarantee Scheme and those funded/subsidised by the Government
personal overdraft facilities with a limit of up to RM250,000.00
deceased accounts and legal block accounts. Legal block accounts are classified as those for which a hold has been placed arising from the following legal actions: bankruptcy notice, creditor's petition/winding up, bankruptcy, garnishee order and court order
Where the facility is frozen by the bank due to circumstances beyond the control of the borrower

1.0% p.a.

4.

Photocopies of File Documents

(i)

Request for photocopies of file documents

RM20.00 to be imposed on the first document and RM10.00 each for subsequent documents of borrowers who request for photocopies of file documents such as title deeds, charge documents, guarantees, Letters of Offer, S & P Agreement, etc. for various purposes such as potential sale transactions

(ii)

Request for loan statement (Adhoc basis)

RM5.00 for the first page and RM1.00 for subsequent pages

5.

Late Payment Charges

1% p.a. on the amount in arrears

6.

Withdrawal Fee

RM50.00 for every withdrawal of excess fund in Advance Payment for Conventional Home Loan/Term Loan with Redrawal facility.

7.

Conventional Mortgage Additional Interest Rate on Overdue Instalment/Payment

With effect from 1 August 2019, an additional interest rate above the Prescribed Rate (“Additional Interest Rate”) on daily rest on the total balance outstanding of the facility for any overdue instalment/interest payment is chargeable in the following manner:

Housing Loan (“HL”) and/or Term Loan (“TL”)

Additional Interest Rate of 1.50% per annum shall be chargeable on the total balance outstanding when there are arrears in the loan account for three (3) consecutive months during the duration of the facility. Upon full settlement of the arrears, the interest rate shall be revised back to the Prescribed Rate in the following month.
Additional Interest Rate of 2.50% per annum (“Default Rate”) shall be chargeable on the total balance outstanding when three (3) monthly instalments/interest payment are not paid and the account turned into default during the duration of the facility. The Default Rate will continue to apply until such time the overdue amount being paid:
- For partial settlement of the overdue instalments/interest payment and the amount in arrears is less than three (3) monthly instalments/interest payment, the Default Rate shall be revised to Additional Interest Rate of 1.50% per annum in the following month.
- Upon full settlement of the arrears, the interest rate shall be revised back to the Prescribed Rate in the following month.

Illustration on additional monthly instalment caused by additional interest rate charged are shown in the table below:

Additional Interest Rate		1.50%	2.50%
Total Balance Outstanding	RM300,000	RM300,000	RM300,000
Interest Rate	4.44% p.a.	5.94% p.a.	6.94% p.a.
Facility Remaining Tenure	240 months	240 months	240 months
Monthly Instalment	RM1,889	RM2,139	RM2,316
Additional monthly instalment caused by additional interest rate charged / remaining tenure		+RM250 (+13%)	+RM427 (+23%)

Overdraft (“OD”)

Additional Interest Rate of 1.00% per annum above the Prescribed Rate shall be charged on all sums drawn in excess of the limit;
Additional Interest Rate of 1.00% per annum is chargeable on the entire outstanding sum in the event that the OD facility is in default;

*Prescribed Rate = Contracted / Effective Interest rate
e.g. Standardised Base Rate (SBR) +1.44% = 4.44% per annum (current SBR is 3.00%)

The revised Product Disclosure Sheet is available at: https://www.alliancebank.com.my/financing/personal/mortgage.aspx

For further enquiries, please call our Customer Service at 03-5516 9988.

8.

Early Settlement Fee
(Loan Settle within lock-in period)

2% on the approved loan amount

9.

OD Excess Fee

1% per annum above the prescribed rate on any overdraft excess amount

CashFirst Personal Loan

Fee Type	How much will I pay?	When am I charged?	What else do I need to know?
Late Payment Penalty	1% p.a. on the installment amount overdue, accruing from the due date up to the date of settlement.	This penalty is applicable if you fail to make your scheduled payment by the due date specified in your loan agreement.
Stamp Duty Fee as per Stamp Duty Act 1949 (revised 1989)	RM5 for every RM1,000 or part thereof on the total approved loan amount.	This fee will be deducted upfront before crediting the balance into your Savings or Current Account maintained with us or other financial institution as specified in your application.	As with any stamp duty, this fee is imposed and payable to the Lembaga Hasil Dalam Negeri. Therefore, we are unable to waive this amount.

Credit Card

Fee type

How much will I pay?

When am I charged?

What else do I need to know?

Finance Charge on Retail Purchase - for You:nique Rates Credit Card

9% per annum if you promptly settle your minimum payment amount due for 12 consecutive months.

If you do not meet the above criteria, the BNM tiered interest rates below will prevail.

- When you use a credit card, you're essentially borrowing money from the bank. If you don't repay this money by the due date, the bank charges interest, known as finance charges, on the remaining outstanding balance.

- If you do not pay in full and on time, finance charges on retail transactions will be calculated from the posting date of the respective transactions.

- To enjoy lower finance charges on retail transactions, it is recommended that you make at least 10 prompt payments in the last 12 months.

- If you pay off all outstanding balances in full and on time, you will enjoy a finance charge-free period of 20 or 26 days, depending on your Alliance Bank Credit Card, from the date of the Statement of Account.

- Finance charges are applied at the end of each statement period and are calculated daily based on the outstanding balance on your card at the end of each day. The outstanding balances for each category are multiplied by the applicable finance charge rate and divided by the number of days in a calendar year. The finance charge amount is determined by adding all of the daily values for each day of the statement period.

Finance Charge on Retail Purchase - for all other Alliance Bank Credit Cards

Tier 1: 15% per annum for other Alliance Bank Credit Cards, or 8.88% per annum for Visa Platinum Business Credit Card, if you promptly settle your minimum payment amount due for 12 consecutive months.

Tier 2: 17% per annum if you promptly settle your minimum payment amount due for 10 months or more in 12 consecutive months.

Tier 3: 18% per annum if you do not fall within the above categories.

Additional Paper Statement Fee

RM5 per copy

We will issue and send your monthly credit card statement to you based on your preferred delivery method, at no additonal charge. Should you request an additional credit card statement, we will need to reprint and mail it to you. A fee is charged for these additional paper statements to cover the costs of reprinting, handling, and mailing.

- We encourage you to opt for e-statements, which are more environmentally friendly and cost-effective.

- You can also retrieve up to the past 12 months' statements with the option to download them into a PDF document for your safekeeping.

Card Replacement Fee

RM15 per Visa Basic Card
RM50 per card for all other credit cards

This fee is payable upon request for a new card when your existing card is lost, stolen or damaged. This fee is charged to cover the cost of creating and sending you the new card.

Alternatively you can opt for our Virtual Credit Card, ensuring your card is safe and in good condition.

Late Payment Charge

A minimum of RM10 or 1% of the total principal outstanding balance, whichever is higher, up to a maximum of RM100.

This fee is payable if you fail to make your minimum monthly payment, along with any overdue amount, by your statement due date.

- To avoid credit card late fees, make sure you always pay your credit card bill early or on time. Keep track of your statement due date by referring to your credit card statement.

- Set up automatic payments or add your due date to your calendar as a reminder.

Cash Advance Fee

5% of the amount advanced or a minimum of RM15.00, whichever is higher, per transaction.

This fee is payable when you use your credit card for cash advances/cash withdrawals obtained through Alliance Bank or other ATM worldwide or when you receive a cash substitute from a merchant (e.g., purchasing gambling chips/ tokens).

- You can withdraw up to 80% of your card credit limit as a cash advance, however, subject to:

(i) the daily withdrawal limit at any ATM of Alliance Bank or any other bank or institution with which Alliance Bank has an arrangement for the use of the ATM of the said bank or institution for cash withdrawal; and

(ii) the cash withdrawal at any one time not causing the aggregate outstanding balance of the cardholder’s obligation to Alliance Bank to exceed the cardholder’s prescribed credit limit.

- To avoid this fee, use your debit card to withdraw cash. Instead of opting for a cash advance, you might want to consider withdrawing money from your emergency fund or savings account.

Finance Charge on Cash Advance

Finance charge for cash advances is 18% per annum of the outstanding balance, excluding late payment penalty charges and taxes, which are calculated on a daily basis from the transaction date until the full repayment date.

The fee is charged from the day you make the cash advance withdrawal.

There is no grace period for finance charges for cash advance. That means you will be charged interest from the date you withdraw the cash advance.

Annual Fees

This fee is payable each year from the second year onwards, giving you access to the benefits, rewards and services of the credit card. Please note that this fee is waived for the first year.

	Visa (RM)		Mastercard (RM)
Cardtype	Principal	Supplementary	Principal	Supplementary
Visa Infinite	438	Waived	-	-
Visa Signature	148	Waived	-	-
Visa Platinum	120	Waived	-	-
MasterCard Platinum	-	-	438	Waived
MasterCard You:nique	-	-	148	30
Gold	148	30	148	30
Classic	68	20	68	20
Visa Basic	20	10	-	-
Virtual Credit Card	Waived	-	-	-
Visa Infinite Business (Corporate Liability)	Waived	100	-	-
Visa Platinum Business (Corporate & Personal Liability)	Waived	Waived	-	-
MasterCard Business Platinum Card (Personal Liability)	-	-	438	188
MasterCard Business Platinum Card (Corporate Liability)	-	-	Waived	188

This fee will be charged from the second year onwards, 15 days after the anniversary of your credit card's issuance date. For example, if your card is issued on 1 Jan 2024, this fee will be charged on 16 Jan 2025.

- This fee may be waived if the following Annual Fee waiver criteria are met.

Cardtype	Condition 1: Minimum spend per annum	Condition2: Minimum number of swipes per annum
Visa Infinite	RM12,000	-
Visa Signature	RM12,000	-
Visa Platinum	-	12
MasterCard Platinum	RM12,000	12
MasterCard You:nique	RM12,000	12
Gold	RM12,000	12
Classic	RM12,000	12
Visa Basic	RM12,000	12
Virtual Credit Card	-	-
Visa Infinite Business (Corporate Liability)	RM12,000	12
Visa Platinum Business (Corporate & Personal Liability)	-	-
MasterCard Business Platinum Card (Corporate & Personal Liability)	-	-

- This fee will be waived if you:

have a Home Financing Facility with us
- Annual fee waiver throughout the tenure of the loan, with the condition that your loan(s) is/are active.
- You must maintain a performing Home Financing with us at all times and upon acceptance of our Alliance Bank Credit Card, you agree to be bound by the Alliance Bank Credit Card Agreement (a copy will be sent along with your credit card).
- In the event your Home Financing is classified as a Non-Performing Loan, or your Home Financing is fully settled or redeemed, the bank may at its sole discretion, cancel the credit card or charge you the annual fees accordingly, i.e., you will no longer be entitled for the annual fee waiver.; or
are an Alliance Privilege Members (Visa Infinite, Visa Signature and Visa/Mastercard Platinum); or
are an Alliance Personal Members ( Visa Signature and Visa/Mastercard Platinum only); or
have an existing SME Loan or Financing Facility with us (for Business Credit Cards only).

Overseas Transaction Conversion Fee

This fee covers the cost of converting foreign currency transactions to Ringgit Malaysia.

For Visa Basic Card
Transactions made in foreign currency will be converted to Ringgit Malaysia at the conversion rate and charges as determined by Visa.

For Other Credit Cards
Transactions made in foreign currency will be converted to Ringgit Malaysia at the conversion rate and charges as determined by Mastercard or Visa, inclusive of 1% foreign exchange conversion spread by Alliance Bank.

When you perform a transaction that is converted by Mastercard or Visa from a foreign currency to Ringgit Malaysia.

- The conversion from foreign currency to Ringgit Malaysia will be based on the currency conversion rates determined by MasterCard or Visa. Use the currency calculator below to get an indication of the rate you may receive:-
For Mastercard, click here: https://www.mastercard.us/en-us/personal/get-support/convert-currency.html
For Visa, click here: https://www.visa.com.my/support/consumer/travel-support/exchange-rate-calculator.html

Service Tax

Service tax will be charged to both primary and supplementary credit cardholders, which are administered by the Royal Malaysian Customs Department.
RM25 for Principal Card
RM25 for Supplementary Card

Service tax becomes chargeable on the activation date of the cards and on the anniversary of the activation date of the cards.

Similar to any tax, this is imposed and is payable to the Royal Malaysian Customs Department. Therefore, we are unable to waive this amount.

Current, Savings and Fixed Deposit Accounts

Contents		Bank charges
1.	Interest received on advance (Overdrafts)	Interest on overdraft by arrangement Minimum: RM10.00
2.	Service charge on Consumer Current and Overdraft Accounts with daily average balance below RM1,000.00.	RM10.00 for half yearly
	Service charge on Business Current and Overdraft Accounts with daily average balance below RM1,000.00.	RM20.00 for half yearly
	(Service charge is exempted for Government accounts)
3.	Service charge on AllianceSave Accounts	RM15.00 half yearly (regardless of balance)
4.	Service charge on Alliance Hybrid Accounts with Cheque Book Facilities	RM15.00 half yearly (regardless of balance)
5.	Handling charges on representing cheques	RM50.00 per cheque
6.	Charges for cheques dishonoured due to insufficient funds	A penalty charge of RM150.00 shall be imposed by the Bank on each cheque
7.	Service charge for stopped payment	RM15.00 per cheque
7.	Service charge for stopped payment	RM150.00 if countermanded cheque is returned due to interalia insufficient funds
8.	Cancellation of stopped payment instruction	RM10.00 per cheque
9.	Service charge for cheques returned due to post dated cheque	A service charge of RM10.00 shall be charged on the payee for each post-dated cheque returned (applicable to collecting bank)
10.	Service charge for 3rd party cash cheque encashment	RM2.00 per transaction
11.	Cheque book not collected after 30 days of issuance	RM10.00 per cheque book
12.	Stamp duty on cheque books	A government stamp duty of RM0.15 per cheque leaf shall be charged to the account upon issuance of a cheque book
13.	Service charge request for Statement, Duplicate Document e.g. cheques, expired guarantee, bills, etc.	(i) Retrieval fees of RM5.00 plus RM1.00 per page of statement if printed from system (up to 3 months) or photocopy of other documents
		(ii) Retrieval fee of RM20.00 plus RM1.00 per page of statement if reproduced from microfiche plus out-of-pocket expenses (for more than 3 months)
		(iii) Retrieval fee of RM20.00 plus RM5.00 per document if it is obtained from branch
		(iv) Retrieval fee of RM30.00 plus RM10.00 per document if it is obtained from our warehouse/remote location
		(v) Service charge of RM5.00 per GST tax invoice printed (customer may also obtain GST tax invoice at no charge via allianceonline).
14.	Service charge on auditors confirmation	(i) RM25.00 for current financial year
	Service charge on auditors confirmation	(ii) RM100.00 for other request (i.e. previous financial year)
	Service charge on auditors confirmation for Commercial (business) account (charges apply for all types of business Current Account, effective 1st April 2009)	(i) RM30.00 - audit confirmation on account as at a date which is no more three (3) months from date of request.
		(ii) RM50.00 - audit confirmation on account as at a date which is between four (4) to twelve (12) months from date of request.
		(iii) RM100.00 - audit confirmation on account as at a date which exceeds twelve (12) months from date of request.
15.	Service charges on opening of account	No charges effective 15 May 2018
16.	Service charge on closing of Savings Account	(i) Closed within 3 months from date of opening of account: RM20.00
		(ii) Closed after 3 months from date of opening of account: RM10.00
		(iii) Closed after 3 months from date of opening of account (Basic Savings Account Only): No Charges
		(iv) Closed within 6 months from date of opening of account (Alliance My eSaving Account Only): RM20.00
		(v) Closed after 6 months from date of opening of account (Alliance My eSaving Account Only): No Charges
17.	Service charge on closing of Current/ODP Account	(i) Closed within 3 months from date of opening of account: RM20.00
		(ii) Closed after 3 months from date of opening of account: RM10.00
		(iii) Closed after 3 months from date of opening of account (Basic Current Account Only): No charge
	Service charge on closing of Commercial (business) Current/ODP Account (charges apply for all types of business Current Account, effective 1st April 2009)	(i) Closed within 3 months from date of opening of account: RM30.00
		(ii) Closed after 3 months from date of opening of account: RM20.00
18.	Service charge on issuance of duplicate Savings Account passbook that are worn out or defaced	RM10.00
19.	Loss of Fixed Deposit certificate/receipt	RM10.00 stamp duty for Letter of Indemnity
19.	Loss of Fixed Deposit certificate/receipt	RM5.00 replacement of FD receipt
20.	Service charge on changing coins/notes (for bulk changing) (charges apply for all types of business Current Account)	Coins
		Minimum: RM5.00 plus 0.50% on the amount per bag (same denomination or standard bag)
		For loose coins Less than RM100.00: No charge
		> RM100.00 to RM1,000.00: RM5.00
		> RM1,000.00: Additional RM5.00 on every RM1,000.00
		Notes
		Single denomination: No charge
		2 denominations & above: RM5.00
21.	Service charge on coins deposits (charges apply for all types of business Current Account)	Up to RM100.00: No charge
		> RM100.00 to RM1,000.00: RM5.00
		RM1,000.00: Additional RM5.00 on every RM1,000.00
	Service charge on Bulk Cash Deposit (charges apply for all types of business Current Account)	Free of Charge: For first 1,000 pieces, irrespective of denomination.
		RM5.00 per 1,000 pieces or part thereof, irrespective of denomination.
		Max: subject to a maximum of RM500.00 per deposit
22.	Postage and handling charges on warning letters (on returned cheque, DCHEQS letter, excess of current account)	RM10.00 flat
23.	Postage charges on cheque books sent by courier	RM10.00 or actual courier charges, whichever is higher
23.	a. For Personal Cheque Book b. For Company Cheque Book	RM10.00 or actual courier charges, whichever is higher
24.	Account number selection	Service charge of RM50.00 for choosing desired available account number
25.	Service charge for endorsement of the status of company's account to be attached together with tender submission	RM20.00 per account
26.	Service charge on confirmation on authorised cheque signatories for the renewal of Pusat Khidmat Kontraktor license	RM20.00 per account
27.	Cheque processing fee Effective 2 January 2015, RM0.50 will be levied to the drawer or issuer of the cheque or his account whenever a cheque is received by the Bank for processing, whether for encashment over the counter or for depositing into an account.	RM0.50 per cheque leaf
28.	Service charge on Over-The-Counter (OTC) cash deposit & withdrawal transaction (RM5,000 and below)	RM2.00 per transaction. Note: Not applicable to following account: Basic Savings Account; Basic Savings-i Account; Basic Current Account; Basic Current-i Account; e-Savings Account; e-Savings Account-i; Stock Banking Account
29.	Service charge on dormant account
	i. Account balance less than or equal RM10.00	The balance will be absorbed as a service fee and thereafter the Bank will proceed to close the account.
	ii. Account balance is more than RM10.00	Dormant Service Fee of RM10.00 will be imposed annually until seventh (7th) year. If the balance of the account falls below RM10.00, item (i) above will apply.

Alliance BizSmart Online Banking

Download in Bahasa Malaysia

Sole Proprietor

Contents			Bank charges
1.	Monthly subscription fee - Transactional Module		RM5.00 per month
2.	Security Token:
	(i)	Setup & Handling Fees (including Courier Charges)	No charge
	(ii)	Security Token (Mobile Token & Hardware Token)	Waived for 1 unit of Mobile Token. RM70 for each additional Security Token.
	(iii)	Annual Digital Certificate Renewal fee	Waived for 1st year. RM50 per unit yearly.

SME*, Commercial & Corporate
(“*Refers to guideline for SME Definition issued by SME Corp. Malaysia.”)

Contents			Bank charges
1.	Monthly subscription fee - Inquiry Module		Free
2.	Monthly subscription fee - Transactional Module		RM30 per month
3.	Security Token:
	(i)	Setup & Handling Fees (including Courier Charges)	No charge
	(ii)	Security Token (Mobile Token & Hardware Token)	Waived for 2 units of Mobile Token. RM70 for each additional Security Token.
	(iii)	Annual Digital Certificate Renewal fee	Waived for 1st year. RM50 per unit yearly.
4.	Mode of Profile Maintenance:
	(i)	Self Manage	No charge
	(ii)	Bank Manage	RM100 yearly

Alliance BizSmart Online Banking Transaction Fees & Charges

Type of Transaction	Description	Transaction Charges (RM)
1. Single Transaction (Online via BizSmart)
Intrabank Transfer	ABMB to ABMB	FOC
Interbank IBG (GIRO)	ABMB to IBG participating banks	0.10
DuitNow Transfer Pay-to-Account Number Pay-To-Proxy	ABMB to DuitNow participating banks	FOC
RENTAS	ABMB to RENTAS participating banks	For Sole Proprietor and SME 2.00 For Corporate customer 5.00
2. Bulk Payment and Payroll
Intrabank Transfer Interbank IBG (GIRO) RENTAS	ABMB to ABMB ABMB to IBG participating banks ABMB to RENTAS participating banks Sole Proprietor & SME Corporate Customer	0.50 1.00 2.00 5.00
3. Transaction SMS Notification		RM0.20 per SMS

* Additional bulk payment and payroll service charges incurred are for the following value added services provided:

Provision of reconciliation file
SMS or email notification of payment service
Multiple batch or bulk processing to allow same day value
Aggregated payments to Statutory Bodies like SOCSO, LHDN and EPF
Other operating costs

Custodial Services

Contents				Bank charges
1.	Securities Shares held as security for pledged accounts
	(i)	Receipt Fees		RM10.00 per counter
	(ii)	Withdrawal Fees		0.050% of market value Minimum: RM10.00 Maximum: RM1,000.00
	(iii)	Yearly service charge		RM5.00 per counter per annum, payable in advance
	(iv)	Dividend Payment		1.0% of net dividend amount Minimum: RM10.00
	(v)	Proxy Voting		RM50.00 per proxy
	(vi)	Bonus Issue		RM20.00 per counter
	(vii)	Rights Issue		RM75.00 per issue
	(viii)	External Fees To Bursa Malaysia Depository Sdn Bhd:		To be borne by the customer
		-	CDS account opening fee	RM10.00 per account opening
		-	Transfer fee	RM10.00 per transfer (irrespective of the quantity or value of the security)
		-	CDS maintenance fee	4.00 sen per 1,000 shares per annum based on the average monthly closing balance of accounts (charged quarterly)
		-	Dormant account reactivation fee	RM5.00 per account
		-	Withdrawal fee	RM15.00 per 1,000 shares or part thereof
		-	Deposit fee	RM10.00 per certificate
		-	Statement of account fee	RM1.00 per page or part thereof up to 100 pages
		-	Statement of account fee	30 sen per page above 100 pages
		To Share Registrar:
		-	Stamp duty on rights subscription form on acceptance	RM10.00 stamp duty
		-	Stamp duty on Letter of Indemnity (Loss of dividend cheques/replacement of subsidiary income tax certificate)	RM10.00 stamp duty
	(ix)	Issue duplicate/replacement of subsidiary income tax certificate (SITC)		RM10.00 per SITC
	(x)	Conversion/Consolidation/Cash offer/General offer exercise/Share acquisition		RM20.00 per exercise
	(xi)	Registration of unquoted shares in the name of Bank's Nominee Company		0.1% of par value of shares Minimum: RM5.00 Maximum: RM500.00

Remittances

Contents		Bank charges
1.	Cashier's Order (CO)
	(i) Ordinary Cashier's Order Effective 2 January 2015, RM0.50 cheque processing fee will be levied to the applicant of a cashier's order at the time of application in addition to the stamp duty and commission collected by the bank.	RM5.00 (effective 1 June 2018) Stamp duty RM0.15 Cheque processing fee of RM0.50 per cheque
	(ii) Cashier's Order for MIDF/MIH Share Issue	RM5.00 (effective 1 June 2018) Stamp duty RM0.15 No charge and waiver of stamp duty for account holders
	(iii) Replacement of lost/stolen/default and damaged Cashier's Orders	Service charge of RM10.00 The appropriate stamp duty on the Letter of Indemnity for reported lost Cashier's Order is to be borne by the customer
	(iv) Repurchase of Cashier's Order	RM5.00 except for Cashier's Order issued for new share applications
2.	Demand Draft (DD)
	(i) Demand Draft in Foreign Currency payable overseas	Flat rate of RM2.00 per item for whatever draft amount
	(ii) Cancellation and refund/repurchase of Foreign Currency Demand Draft	Foreign currency draft is cancelled and repurchased at the day's buying OD Rate of the foreign currency or the original currency quoted rate, whichever is lower (If the original quoted rate was a contracted/special rate, please refer to Forex Department, Head Office). Applicant to bear the cost of "Stop Payment", which is charged by the correspondent bank
	A service charge of RM10.00 is levied for each repurchase of foreign currency Demand Draft
	(iii) Replacement of lost/stolen/default and damaged Demand Drafts (Foreign Currency)	RM10.00 excluding cable charges and correspondent charges. Applicant to bear the cost of "Stop Payment", which is charged by the correspondent bank
	(iv) Cost of "Stop Payment" charged by Correspondent Bank	Applicant to bear cost of cable and the processing cost as imposed by the correspondent bank
3.	Telegraphic Transfer (TT)
	(i) Telegraphic Transfer in Foreign Currency payable overseas	Minimum of RM2.00 per telegraphic transfer for whatever TT amount plus cost of cable incurred
	List of cable charges:
	USD	RM25.00
	IDR, THB, PHP & BND	RM13.50
	SGD	RM7.50
	Other currencies	RM25.00
	(ii) Incidental expenses on Remittances	Commission and actual out of pocket expenses e.g. postage, telephone, fax charges. Stamp duty
4.	Transfers of RM Funds through BNM/Rentas
	(i) For transfer (through RENTAS subject to minimum RM10,000.00)	Service charge of RM5.00 for each transaction (Applicable to Individuals & SME only)
	Service charge of RM8.00 for each transaction (All others EXCEPT for individuals & SME)
5.	Transfers of RM Funds through Interbank GIRO
	(i) For fund transfer through Interbank GIRO	A flat fee of RM2.00* per transaction irrespective of the amount transferred
	* No charge for all Senior Citizens aged from 60 onwards (customer's age is confirmed via Mykad verification)
	* No charge for all disabled person (verified by sighting their OKU card)
	For BCA & BSA the 1st. two GIRO transaction, charge at RM0.50 per transaction
6.	Transfers of RM Funds within Alliance Bank
	(i) For fund transfer within Alliance Bank	No charge
7.	Collection of Coupons
	(i) Whether cut from bonds in our possession or handled in by clients	Commission of 0.03% flat on aggregate face amount
	Minimum: RM0.50
	Maximum: RM30.00
	Insurance, postage and any other related expenses will be for customer's account
8.	Negotiable Certificate of Deposits (NCD)
	(i) Charges for splitting of NCDs	RM2.00 per new certificate
9.	Cash2Home & Alliance Online Foreign Remittance
	Countries	Cash Pickup Mode	Total Selling Fee (RM)
	Bangladesh	Account Credit	12.00
		Cash Pickup	12.00
	Sri Lanka	Account Credit	16.00
		Cash Pickup	16.00
	Indonesia	Account Credit	9.00
		Cash Pickup	16.00
	Philippines	Account Credit	13.00
		Cash Pickup	16.00
	Nepal	Account Credit	13.00
		Cash Pickup	13.00
	Thailand	Account Credit	18.00
	India	Account Credit	11.00
	Vietnam	Account Credit	15.00 - 35.00 (depending on the transaction)
		Cash Pickup	15.00 - 35.00 (depending on the transaction)
	Myanmar	Cash Pickup	15.00 - 40.20 (depending on the transaction)
	Pakistan	Account Credit	15.00
		Cash Pickup	15.00

Safe Deposit Box (SDB)

Contents		Bank charges
1.	SDB break-in charges (replacement of SDB keys)	Minimum of RM200.00 per key or actual replacement cost and labour charges to re-open the SDB, whichever is higher
2.	SDB key deposits	A key deposit of RM200.00 (new account) shall be levied, which shall be refundable on return of the keys upon termination of the lease. This key deposit is no longer refundable once the keys have been reported lost
3.	Safe deposit rental	Rental rates vary amongst branches (depending on size of box)

Standing Instructions

Contents				Bank charges
1.	Payment Orders and Periodical Payments
	(i)	Payment Orders:
		a.	Own account Internal Transfer to own account within the Bank	No charge
		b.	3rd party account Internal Transfer to 3rd party account within the Bank	RM2.00 per transaction
		c.	Payroll services/salary accounts (within the Bank, payment contra against employer's account over the counter)	RM5.00 per employee account for transaction over the counter
		d.	To other banks (including salary credits)	RM5.00 per transaction plus actual out-of-pocket expenses
	(ii)	Periodical Payments (Standing Order)
		a.	Credit of accounts maintained with the same branch	Flat rate of RM2.00
		a.	Credit of accounts maintained with the same branch	Service charge waived for standing orders (including via AFT) for repayment of loan accounts with the Bank
		b.	Payable to firms, private individuals and other bodies	Flat rate of RM2.00 plus actual out-of-pocket expenses
		c.	To Banks for the account of 3rd party	Flat rate of RM2.00 plus actual out-of-pocket expenses
	(iii)	Periodical Payments (Standing Order) Payable outside clearing area/zone		Charges according to mode of payment plus postage or cable charges, where applicable
	(iv)	Automatic Funds Transfer (AFT)		A service charge of RM2.00 is to be levied on each cycle of a periodical payment and/or standing instruction irrespective of whether the payment instruction is effected or not effected due to insufficient fund
				In addition, the normal remittance commission and other incidental expenses should also be levied
				This service charge is waived on all standing instruction for crediting into a Loans Account

Trade Finance

Download in Bahasa Malaysia

Contents			Bank charges
1.	Inward Bill for Collections (IC)
	1.1	Documentary Bills in Malaysian Ringgit or Foreign Currency	0.1% flat on invoice value plus actual cost
			Minimum:	RM50.00
			Maximum:	RM100.00 (Foreign currency)
				RM500.00 (Local currency)
	1.2	Bills dishonoured/Snag bills	RM50.00/USD20.00 per month or part thereof if bill remains unpaid for more than 60 days after due date/ first presentation plus actual cost and correspondent charges, if any.
			Representation commission: RM10.00 plus actual cost
	1.3	Dishonour advice to Remitting Bank	RM10.00 plus actual cost
	1.4	Tracer	RM10.00 per tracer
	1.5	IC Acceptance	RM50.00/ USD25.00
2.	Letter of Credit (LC)
	2.1	(i) Issuance commission	0.1% per month or part thereof/as per Letter of Offer (LO) on the LC amount plus actual cost and correspondent charges, if any. Minimum: RM100.00
		(ii) Usance commission	0.1% per month or part thereof on the LC amount for the usance period plus actual cost. Minimum: RM100.00
		(iii) Back to Back Letter of Credit	0.1% per month or part thereof/as per LO on the LC amount plus actual cost and correspondent charges, if any. Minimum : RM200.00
		(iv) Over the Counter Letter of Credit (OTCLC)	0.125%* per month or part thereof on the LC amount plus actual cost and correspondent charges, if any. *Minimum of RM100.00 chargeable and non-refundable (to be collected upfront) Handling fees (per transaction) SME : RM100.00 Non-SME: RM200.00
	2.2	Issuance of LC through SWIFT	Within Malaysia: RM50.00
			Other Countries: RM100.00
	2.3	Amendments
		(i) Amendment charges	RM50.00
		(ii) Amendments to our LC for extension/increase in value	0.1% per month or part thereof for the extended period/ incremental value plus actual cost and correspondent charges, if any. Minimum: RM50.00
	2.4	Discrepancy Fee	RM100.00/USD60.00 equivalent
	2.5	Commission on expired LC/ overdrawn	Minimum: RM100.00/USD35.00
3.	Guarantees
	3.1	Issuance of Shipping Guarantee (SG)	0.1% flat on invoice value
			Minimum:	RM100.00 (under Letter of Credit)
				RM200.00 (under Inward Bill for Collections)
	3.2	Shipping Guarantee not returned after 3 months from date of issuance	0.05% per month on invoice value
			Minimum:	RM50.00 per month, until SG is returned for cancellation
	3.3	Issuance of Bank Guarantee (BG)	0.1% per month or part thereof plus actual cost
			Minimum:	RM100.00
	3.4	Issuance of Over the Counter Bank Guarantee (OTC BG)	0.1%* to 0.15%* per month depending on BG tenor plus actual cost *Minimum of RM100.00 chargeable and non-refundable (to be collected upfront) Handling fees (per transaction) SME : RM100.00 Non-SME: RM200.00
	3.5	Amendments
		(i) Amendments charges	RM50.00
		(ii) Amendment for BG extension / increase amount	0.1% p.m. or part thereof for the extended period/incremental value plus actual cost Minimum: RM50.00
	3.6	Replacement for lost Guarantee	RM50.00 plus actual cost
	3.7	Tracer	RM50.00 (except SME)
	3.8	Standby Letter of Credit (SBLC)	0.1% per month or part thereof/as per LO on the SBLC amount plus actual cost and correspondent charges, if any. Minimum: RM100.00
4.	Outward Bills for Collections (EC)
	4.1	Commission	0.1% on invoice value plus actual cost
			Minimum:	RM50.00
			Maximum:	RM100.00 (Foreign currency)
				RM500.00 (Local currency)
	4.2	Snag Bills	If Bill remains unpaid for more than 60 days after due date/ first presentation, holding charge of RM50.00 per month or part thereof will be charged from the third month onwards
	4.3	LC Checking Fee	RM50.00
	4.4	LC Reimbursement	RM50.00
	4.5	Tracer	RM30.00 (Foreign currency) RM10.00 (Local currency)
	4.6	Usance EC Acceptance	RM10.00
5.	Inward Letter of Credit (EL)
	5.1	Advising commission	RM50.00 flat plus actual cost (Customer) RM70.00 flat plus actual cost (Non-Customer)
	5.2	Advising LC amendment	RM50.00 flat plus actual cost (Customer) RM70.00 flat plus actual cost (Non-Customer)
	5.3	LC Confirmation commission	0.1% p.m. or part thereof/as per LO on the LC amount plus actual cost and correspondent charges, if any Minimum: RM100.00 Usance commission: 0.1% p.m. or part thereof on the LC amount for the usance period plus actual cost Minimum: RM100.00
	5.4	Transferable Letter of Credit commission	0.1% per month on the amount transferred plus actual cost Minimum: RM100.00 Handling fee: Minimum: RM100.00 Maximum: RM500.00
6.	Trade Loans
	6.1	Banker Acceptance (BA)
		(i) Acceptance Commission	As per LO Min: RM100.00
		(ii) Face value less than RM100,000	Handling fee: RM50.00
		(iii) Bunching Fee (3 & above invoices)	Handling fee: RM50.00
	6.2	Trust Receipt (TR)
		(i) Commission (Open account trade settlement)	0.1% on invoice value Minimum: RM50.00 Maximum: RM100.00 (Foreign currency) RM500.00 (Local currency)
	6.3	Foreign Currency Trade Loan (FCTL)/Promissory Note (PN)
		(i) Commission (Open account trade settlement)	0.1% on invoice value Minimum: RM100.00 Maximum: RM300.00
	6.4	Export Bills Purchased (EP)/Export Negotiation(EN)/Outright Purchase/Forfaiting
		(i) Commission	0.1% on invoice value plus actual cost Minimum: RM50.00 Maximum: RM100.00 (Foreign currency) RM500.00 (Local currency)
	6.5	Export Credit Refinancing (ECR)
		Processing fee per transaction:
		(i) Pre-shipment Lodgement/roll-over/drawdown/partial liquidation/early discharge/redemption	RM10.00
		(ii) Post-shipment Refinancing/partial liquidation/early discharge/redemption	RM10.00
		(iii) ECR Domestic Purchase Order(DPO)/Local Purchase Order(LPO) charges	0.05% on the value Minimum: RM50.00 Maximum: RM500.00
		(iv) ECR Domestic LC(DLC) charges	0.05% on the value Minimum: RM50.00 Maximum: RM500.00
7.	General – Local
	7.1	Commission in lieu of Exchange (Import Bills)	0.1% flat on the invoice value
			Minimum:	RM50.00
			Maximum:	RM200.00
	7.2	Postage/Fax/Email	RM5.00 (non-financing product)
			RM10.00 (financing product)
	7.3	Rentas	RM8.00
	7.4	Interbank GIRO	RM2.00
	7.5	Telecommunication (SWIFT)	RM35.00 (Local currency) USD30.00 (Foreign currency)
	7.6	Courier	Peninsula Malaysia:	RM25.00
			East Malaysia:	RM30.00
			Other countries:	Relevant courier charges apply

Trade Finance Cut-off Time

Trade Products		Transaction type	Transaction cut-off time
1.	Financing and Non-Financing Products (Exclude ECR)	Involving Rentas payment	12.00 pm
		Involving Swift payment	2.00 pm
		Other payment/ trade applications	3.00 pm
2.	Export Credit Refinancing (ECR)	All types	10.30 am
3.	Import/Export documents	With/without document checking	2.00 pm

*Application must be in order to ensure for same day processing

Alliance Share Margin Financing/Portfolio Financing & Alliance Share Trading

Alliance Share Margin Financing/Portfolio Financing Account Charges

Contents			Bank charges
1.	Share Margin Financing/Portfolio Financing Initial Cost
	a.	CDS account opening fee	RM10
	b.	Nominal stamp duty	RM50

Share Trading Account Charges

Contents			Bank charges
1.	Share Trading Account initial cost
	a.	CDS account opening fee	RM10
	b.	Nominal stamp duty (if ABMB FD is pledged)	RM20
2.	T+7 Trading Account Pick up Fee		0.30% flat of P contract OR RM10.00 (whichever higher), on any outstanding Purchase Contract NOT settled or sold by T+3. If customer contra OR settle P Contract latest by T+3, NO "pick up" fee is charged.
3.	Collateralised Trading Account Contra Charges (when P contract is forced sold on T+3)		11.0% p.a. on purchase amount from T+3 onwards (charges will be calculated on calendar days after T+2)
4.	Collateralised Trading Account Overdue Purchase Interest (when Purchase contract is settled or picked up after Bursa settlement date)		12% p.a. on purchase amount (interest will be calculated on calendar day after T+2)

Other Charges whenever applicable

Contents

Bank charges

1.

Shared Brokerage Fee

Trade Value	Brokerage
Trade Value	Phone Order (Offline)	Online Order
Equal or below RM100,000	0.6% of trade value (min RM40)	0.42% of trade value (min RM12)
Above RM100,000	0.3% of trade value (min RM40)	0.21% of trade value (min RM12)
Intraday (any trade value)	0.15% of trade value (min RM40)	0.15% of trade value (min RM12)

2.

Corporate Action fee: (handling fees for rights/bonus share issue/dividend etc)

a.

Subscription of rights & Conversion of Securities

RM10 (Stamp Duty)

RM10.00 (Service Charge) + courier charge

Any other charges i.e. debiting & crediting charges by the registrars

b.

Take over offer

Redemption/Conversion Amount/Value
RM10.00 (Service Charge)

RM10.00 (Share Transfer out) + courier charge

c.

Cash Dividend

RM2.50 and below : no charges

RM2.51 to RM100 : RM2.50

>RM100 : RM5.00

d.

Execution of proxy form

RM5.00 per proxy form + RM7.50 courier charges (Total RM12.50)

3.

Share Withdrawal & handling charges for deceased account

Share withdrawal as per transfer out shares charges:

Handling charges RM50.00

Bursa Depository processing fee RM50.00

4.

Share Transfer-ln

Bursa Depository charges RM10.00 per counter to be absorbed (rebate to customer) subject to transfer-in of shares with minimum market value of RM3,000 per counter.

5.

Share Transfer-Out

Bursa Depository charges RM10.00 per counter.

Handling fees RM10.00 per request per counter.

6.

Excesses charges

Minimum RM10.00 or BLR+3.5% (only apply when account is overdrawn).

7.

SMF Account Redemption fee

0.150% of total share value (market value), or minimum RM265

8.

SMF change of broker/remisier fee

RM35.00

9.

Cash drawndown fee
(by Cashier's Order)

RM10.00

10.

Fund transfer fee

RM20.00 for inter-bank transfer

11.

Closing account fee

RM10.00

12.

Statement retrieval fee

RM5.00 plus RM1.00 per page of statement if printed from branch's system (up to 3 months)

RM20.00 plus RM1.00 peer page of statement if reproduced from Saperion/Microfiche (for 3 to 12 months)

RM20.00 plus RM5.00 per document if it is obtained from branch

RM30.00 plus RM10.00 per document if it is obtained from warehouse /remote location

RM20.00 per set - for certification of tender form/PKK/PMS/PUKONSA/CIDB.

RM20.00 per set - for request for certification "Certified True Copy" for education, EPF withdrawal or application for Visa only

RM50.00 per set - for request for certification "Certified True Copy" for business and other purposes

13.

Transportation/courier charges

RM7.50 for Peninsular Malaysia

RM13.50 for East Malaysia

RM16.00 for Singapore

Fees & Charges

Conventional Banking | Islamic Banking