Bank continues to build alliances and leverage on digitisation to deliver great customer experience
Kuala Lumpur, 27 November 2019 - Alliance Bank Malaysia Berhad (“Alliance Bank” or the “Bank”) posted revenue growth of 4.5% year-on-year (“YOY”) to RM836.2 million for the first half of the financial year ending 31 March 2020 (“1HFY20”), and net profit after tax of RM192.2 million.
The Bank continues to focus on building alliances with business owners to improve their lives, and the lives of their stakeholders, aiming to be their preferred bank.
“Everything that we do, from building or innovating a product, to rolling out a solution, begins with being empathetic to our customers’ needs, and having the innate desire to act on it. We call this the Alliance Way,” explained Mr. Joel Kornreich, group chief executive officer of Alliance Bank. “We leverage on digitisation to bring about efficiency for improved customer experience, one that is faster and more responsive.”
In the second quarter ended 30 September 2019 (“2QFY20”), the Bank piloted its digital business account opening at a number of Klang Valley branches. Business owners can now open a business account within a day using a tablet at the branch. Individual customers can also open a savings account, and activate their debit card and online banking account in as little as 15 minutes.
The Bank also made good progress with Alliance@Work, its payroll solutions and enhanced banking services segments for business owners, their local and foreign employees. In 1HFY20, the Bank acquired more than 810 company payroll accounts and over 15,000 new employee Current Account/Savings Account (“CASA”). CASA balances from these new acquisitions grew 183% to RM278.6 million in 1HFY20.
Alliance ONE Account (“AOA”) grew more than 100%, from RM2.1 billion to RM4.3 billion, largely due to its partner-in-sales programme and digital marketing efforts. AOA is the Bank’s simple, convenient, and hassle-free loan consolidation service for individual home owners.
Furthering the Bank’s effort to promote SME growth in Malaysia, Alliance Bank expanded its unsecured lending proposition to SMEs via its partnership with Credit Guarantee Corporation (“CGC”). The new CGC portfolio guarantee tranche scheme worth RM300 million will enable the Bank to help more than 600 SMEs expand their businesses. The Bank had previously approved more than RM330 million in loans from the previous tranches, assisting 750 SME businesses that provide employment to close to 13,750 people.
“The Bank continues to focus its FY2020 priorities on accelerating its core businesses. In 1HFY20, we grew SME loans by 10% YOY, surpassing the RM9.0 billion mark1, and growing faster than industry,” said Mr. Kornreich.
The Bank recorded a sequentially improved net profit after tax (NPAT) of RM115.5 million for 2QFY20 (1HFY20: RM192.2 million). Its pre-provision operating profit grew 3.4% YOY to RM440.2 million. 2QFY20 return on equity (“ROE”) increased to 8.1%.
“Net interest income (including Islamic net financing income) expanded 1.5% YOY, despite the cut of 25 basis points (“bps”) to the Overnight Policy Rate (“OPR”). Non-interest income registered stronger growth of 17.4% YOY,” said Mr. Kornreich.
The Bank reported net interest margin of 2.37%, mainly affected by the OPR cut. However, margin erosion was mitigated by the Bank’s stronger volume growth and enhanced loan mix, from better risk adjusted return loans.
“In 2QFY20, the Bank’s net credit cost (including impairment) moderated to 17.5 bps. We will continue to intensify our collection efforts to contain net credit cost, remain vigilant in managing our credit portfolio, and prudent in our provisioning going forward,” said Mr. Kornreich.
“For 1HFY20, the Board of Directors has declared a first interim dividend of 6.0 sen, maintaining dividend payout ratio at 48%. Net asset per share continues to grow to RM3.80,” said Mr. Kornreich.
“The significant progress of our key transformation initiatives, supported by meaningful collaborations and digitisation efforts, is a good indication that we are progressing well in helping business owners grow their business and providing value to their stakeholder base,” said Mr. Kornreich.
In 2HFY20, the Bank will be rolling out additional digital propositions for business owners and their stakeholders.
1 Industry contracted 0.8% YOY (Source: BNM Financial Institution Network August 2019 Statistics).
2 Refers to AOA accounts originated before June 2018 credit tightening.
Alliance Bank Malaysia Berhad and its subsidiaries, Alliance Investment Bank Berhad and Alliance Islamic Bank Berhad, is a dynamic, integrated financial services group offering banking and financial solutions through its consumer banking, SME banking, corporate and commercial banking, Islamic banking, investment banking, and stockbroking businesses. The Bank provides easy access to its broad base of customers throughout the country via multi-pronged delivery channels which include retail branches, Privilege Banking Centres, Business Centres, and Investment Bank branches, as well as mobile and Internet banking.
For more information on this press release, please contact
Agnes Ong
Tel: 03-2604 3378
Email: agnesong@alliancefg.com.