Kuala Lumpur, 2 December 2024 - Alliance Bank Malaysia Berhad (“Alliance Bank” or the “Bank”) has today announced a Flood Relief Assistance programme to help ease some of the financial burdens faced by customers impacted by the recent floods.
These comprise options of a loan moratorium of up to six months, loan repayment modifications, and waivers of fee and charges for customers and businesses that have been affected by the flood situation in several states nationwide.
“We understand the emotional and financial strain that the recent floods have placed on our affected customers, their families and businesses. As The Bank For Life, Alliance Bank stands by our customers, especially during these challenging times. We encourage our customers to reach out to discuss relief assistance options that best align to their circumstances, in order to ease their financial burdens,” said Mr. Kellee Kam, Group Chief Executive Officer of Alliance Bank. The Bank is also assisting its employees affected by the flood to help them through this difficult time.
The Flood Relief Assistance is now open for application until 31 December 2024. It offers payment relief on all conventional loans and Islamic financing facilities. The Bank will also waive fees and charges for selected services such as replacement of debit card, ATM cards, cheque books and passbooks lost or damaged during the flood.
To find out more about the flood relief assistance, affected customers may contact our Customer Service at 03-5516 9988 or their relationship managers directly. All requests for assistance will be assessed by the Bank on a case-by-case basis.
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